Warranty Procedures

The manufacturer agrees during the warranty period to repair any manufacturing defects in the product or, at its option, replace the product with another product or an equivalent product without cost to the owner for material or labour.

This warranty is subject to the original proof of purchase and the products being used in accordance with the instruction manual.
Important: Products are to be assembled once before going camping to ensure that all parts are present and to become familiar with the assembly of the product.

This warranty does not cover defects due to modification, accident, damage caused by vandalism, rusting, acts of nature or any other event beyond the control of the manufacturer. Nor does this warranty cover scratching, scuffing, natural breakdown of materials that occur inevitably with extended use including ultra violet light damage and exhausted zippers or other cosmetic damage that may result from normal wear and tear.

• In addition, defects resulting from intentional damage, negligence or unreasonable use will void this warranty.
• If the product is defective within the terms of this warranty, the manufacturer will repair or replace defective parts at no cost to the purchaser.
• Please note the shipping charge to and from the manufacturers warehouse or original place of purchase are not covered under warranty and are the responsibility of the purchaser.
• The manufacturer reserves the right to make substitutions to warranty claims if parts are unavailable or obsolete. This warranty does not cover incidental expenses including property damage. Please note that it is a manufacturers warranty not a store warranty.